ONLINE STORE REGULATIONS YOUANDYOU.EU

 TABLE OF CONTENTS:

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ONLINE STORE
  3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
  4. METHODS AND DEADLINES OF PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND DELIVERY TIME OF THE PRODUCT
  6. PRODUCT COMPLAINT
  7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THOSE PROCEDURES
  8. RIGHT TO WITHDRAW FROM THE CONTRACT
  9. PROVISIONS CONCERNING ENTREPRENEURS
  10. FINAL PROVISIONS
  11. SPECIMEN FORM OF WITHDRAWAL FROM THE CONTRACT

The youandyou.eu Online Store cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Act on Consumer Rights. The provisions of the contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and in their place, the provisions of the Consumer Rights Act shall apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law,

and any possible doubts should be explained for the benefit of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail and should be applied.

  1. GENERAL PROVISIONS
    • The Online Store available at youandyou.eu is run by RJ1 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office and delivery address: ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under the KRS number 0000755307; registry court where the company’s documentation is kept: District Court for the Capital City of Warszawy in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of PLN 190,000.00; NIP: 7010890157; REGON: 381671383, e-mail address: info@youandyou.eu.
    • These Regulations are intended for both consumers and entrepreneurs using the Online Store unless a given provision of the Regulations provides
    • The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Personal data is processed for the purposes, for the period, and based on the grounds and principles set out in the privacy policy published on the Online Store website. The privacy policy contains, above all, the rules for the processing of personal data by the Administrator in the Online Store, including the grounds, purposes, and period of personal data processing as well as the rights of data subjects, and

also information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory obligations of the Seller).

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Definitions:

  • WORKING DAY one day from Monday to Friday, excluding public
  • REGISTRATION FORM a form available in the Online Store that allows you to create an
  • ORDER FORM Electronic Service, an interactive form available in the Online Store

enabling the submission of an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.

  • CUSTOMER (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity which has concluded or intends to conclude a Sales Agreement with the
  • CIVIL CODE the Civil Code Act of 23 April 1964 (Journal of Laws 1964 16, item 93, as amended).
  • ACCOUNT – Electronic Service, a set of resources in the Service Provider’s ICT system marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by him in the Online Store are
  • NEWSLETTER Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news, and promotions in the Online
  • PRODUCT a movable item available in the Online Store which is the subject of the Sales Agreement between the Customer and the
  • REGULATIONS these regulations of the Online
  • ONLINE STORE the Service Provider’s online store available at the Internet address: youandyou.eu.
  • SELLER, SERVICE PROVIDER – RJ1 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office and delivery address: Tytusa Chałubińskiego 9/2, 02-004 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000755307; registry court where the company’s documentation is kept: District Court for the Capital City of Warszawy in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of PLN 190,000.00; NIP: 7010890157; REGON: 381671383, e-mail address: info@youandyou.eu.
  • SALES AGREEMENT a Product sales contract concluded or concluded between the Customer and the Seller via the Online
  • ELECTRONIC SERVICE a service provided electronically by the Service Provider to the Customer via the Online
    • SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity using or intending to use the Electronic
  • CONSUMER RIGHTS ACT the Act of May 30, 2014, on consumer rights (Journal of Laws of 2014, item

827 as amended).

  • ORDER Customer’s declaration of intent submitted via the Order Form and aiming directly to conclude a Product Sales Agreement with the
  1. ELECTRONICSERVICESINTHEONLINESTORE
    • The following Electronic Services are available in the Online Store: Account, Order Form, and
      • Account – using the Account is possible after completing three consecutive steps by the Customer – (1) completing the Registration Form, (2) clicking the “Create an account” field, and (3) confirming the willingness to create an Account by clicking on the confirmation link sent automatically to the address provided e-mail. In the Registration Form, it is necessary for the Service User to provide the following data: name and surname/company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number, and In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number.
  • The Account Electronic Service is provided free of charge for an indefinite The Service Recipient has the option, at any time and without giving a reason, to delete the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: info@youandyou.eu or in writing to the following address: ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw.
  • Order Form the use of the Order Form begins with the addition by the Customer

the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer has completed two consecutive steps – (1) after completing the Order Form and (2) clicking the “Buy and pay” field on the Online Store website after completing the Order Form – until then it is possible to modify the entered data (in for this purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname/company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product (s), the quantity of the Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.

  • The Electronic Service Order Form is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it
  • Newsletter the use of the Newsletter takes place after providing the e-mail address to which subsequent editions of the Newsletter are to be sent in the “Newsletter” tab visible on the Online Store website and clicking the “Subscribe” You can also subscribe to the Newsletter by selecting the appropriate checkbox when creating an Account upon creating the Account, the Customer is subscribed to the Newsletter.
    • The Newsletter Electronic Service is provided free of charge for an indefinite The Service Recipient has the option, at any time and without giving any reason, to unsubscribe from the Newsletter (resign from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: info@youandyou.eu or in writing to the following address: ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw.
  • Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) a computer, laptop, or other multimedia device with Internet access; (2) access to electronic mail; (3)

the current version of the web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or

Microsoft Edge; (4) the recommended minimum screen resolution: 1920×1080; (5) enabling cookies and Javascript support in the web browser.

  • The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, with respect for personal rights as well as copyrights and intellectual property of the Service Provider and third The Service Recipient is obliged to enter data in accordance with the facts. The Service Recipient is prohibited from providing illegal content.
  • The complaint procedure for Electronic Services:
    • Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations), the Customer may submit, for example:
      • in writing to the following address: Tytusa Chałubińskiego 9/2, 02-004 Warsaw;
      • in electronic form via e-mail to the following address: info@youandyou.eu.
    • It is recommended that the Service Recipient provides in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities; (2) the Service Recipient’s requests; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the
    • The Service Provider responds to the complaint immediately, not later than within 14 days calendar from the date of its submission.
  1. CONDITIONSFORCONCLUDINGASALEAGREEMENT
  • The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 1.2 of the Regulations.
  • The Product price shown on the Online Store website is given in Polish zlotys and includes About the total price including taxes of the Product that is the subject of the Order, as well as the delivery costs (incl

fees for transport, delivery, and postal services) and about other costs, and when the amount of these fees cannot be determined about the obligation to pay them, the Customer is informed on the Online Store website when placing the Order, including when the Customer expresses the will to bind a Sales Agreement.

  • TheprocedureforconcludingaSalesAgreementintheOnlineStoreusingtheOrderForm
    • The conclusion of the Sales Agreement between the Customer and the Seller takes place after prior submission by the Customer Orders in the Online Store in accordance with point 1.2 of the Regulations.
    • After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for Confirmation of the receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above by the Customer

By e-mail, a Sales Agreement is concluded between the Customer and the Seller.

  • Consolidation, protection, and making available to the Customer the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.2. Of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.
  1. METHODSANDDEADLINESOFPAYMENTFORTHEPRODUCT
  • The Seller provides the Customer with the following payment methods under the Sales Agreement:
    • Payment by bank transfer to the Seller’s bank
    • Electronic payments and card payments via pl or PayPal possible current payment methods are specified on the Online Store website in the information tab on payment methods and on the website http://www.payu.pl https: // www. paypal.com/pl.
  • Settlements of transactions with electronic payments and with a payment card are carried out in accordance with the Customer’s choice via the pl or PayPal service. The service of electronic payments and payment cards is provided by: 4.1.2.1.1. PayU.pl PayU

SA with its registered office in Poznań (address: ul. Grunwaldzka 182, 60-166 Poznań), entered into the Register of Entrepreneurs of the National Court Register under the number 0000274399, registration files kept by the District Court Poznań – Nowe Miasto and Wilda in Poznan; share capital in the amount of PLN 4,944,000.00 fully paid up; NIP: 7792308495;

4.1.2.1.2. PayPal.com PayPal (Europe) S.à rl & amp; Cie, SCA, 5th floor, 22-24 Boulevard Royal, L-2449, Luxembourg.

  1. Date of payment:
    • If the Customer selects payment by bank transfer, electronic payment, or payment by credit card, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale
  1. COST,METHODS,ANDDELIVERYTIMEOFTHEPRODUCT
    • Product delivery is available on the territory of selected European Union countries and Great
    • The delivery of the Product to the Customer is payable unless the Sales Agreement provides Product delivery costs (including charges for transport, delivery, and postal services) are indicated to the Customer on the Online Store website in the information tab on delivery costs and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
  • The Seller provides the Customer with the following Product delivery methods:
    • Courier
  • The date of delivery of the Product to the Customer is up to 5 Business Days, unless a shorter period is specified in the description of the Product or when placing the In the case of Products with different delivery times, the delivery date

is the longest period given, which, however, may not exceed 5 Business Days. Start of the delivery period The product is counted to the customer as follows:

  • If the Customer chooses the method of payment by bank transfer, electronic payment, or credit card from the day of crediting the Seller’s bank account or settlement

6.  PRODUCT COMPLAINT

  • The basis and scope of the Seller’s liability towards the Customer, if the sold Product has a physical defect or legal (warranty) are defined by generally applicable laws, in particular in the Civil Code

(including Articles 556-576 of the Civil Code).

  • The Seller is obliged to provide the Customer with a Product without
  • The complaint may be submitted by the customer, for example:
    • in writing to the following address: Tytusa Chałubińskiego 9/2, 02-004 Warsaw;
    • in electronic form via e-mail to the following address: info@youandyou.eu.
  • It is recommended that the Customer provides in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular, the type and date of occurrence of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of a price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
  • The Seller will respond to the Customer’s complaint immediately, no later than within 14 calendar days from the date of its If the Customer who is a consumer, exercising the rights under the warranty, requested replacement of the item or removal of the defect, or submitted a price reduction statement, specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that he considered this request justified.
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The customer who exercises the rights under the warranty is obliged to deliver the defective Product to the following address: ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw. In the case of a Customer who is a consumer, the cost of delivering the Product is borne by the Seller. If due to the type of the Product or the method of its installation, the delivery of the Product by the Customer who is a consumer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

  • Pursuant to 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards the Customer non-consumer is excluded.
  1. EXTRAJUDICIALMETHODSOFDEALINGWITHCOMPLAINTSANDINVESTIGATINGCLAIMSANDRULESOFACCESSTOTHESEPROCEDURES
    • Detailed information on the possibility for the Customer who is a consumer to use out-of-court complaint and redress methods and the rules of access to these procedures are available on the Competition Office’s website at: https://uokik.gov.pl/

and

  • There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, email: adr@uokik.gov.pl or a written address: Plac Powstańców Warszawy 1, 00-030 Warsaw), the task of which is between other than providing assistance to consumers in matters relating to an out-of-court settlement of consumer disputes.
  • The consumer has the following exemplary possibilities of using out-of-court complaint and redress methods: (1) application for dispute resolution to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) an application for an out-of-court settlement of the dispute to the provincial inspector of the Trade Inspection (more information on the website of the inspector competent for the place of

business by the Seller); and (3) assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g.

Consumer Federation, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at bilety@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (the hotline is open on Working Days, from 8:00 to 18:00, connection fee according to the operator’s tariff).

  • At the address http://ec.europa.eu/consumers/odr , there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop-shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the website of the platform itself or at the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
  1. RIGHTTOWITHDRAWFROMTHECONTRACT

 

  • A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in the point. 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example:
  • in writing to the following address: Tytusa Chałubińskiego 9/2, 02-004 Warsaw;
  • in electronic form via e-mail to the following address: info@youandyou.eu.
  • An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act

and is additionally available in pt. 11 of the Regulations. The consumer may use the form template, but it is not obligatory.

  • The period for withdrawal from the contract begins:
    • for a contract in which the Seller issues the Product, being obliged to transfer its ownership (e.g.

Sales Agreement) – from taking the Product into the possession of the consumer or a third party designated by him other than the carrier, and in the case of a contract that: (1) includes many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or (2) consists in the regular delivery of Products for a specified period of time – from taking possession of the first of the Products;

  • for other contracts from the date of conclusion of the
  • In the event of withdrawal from a distance contract, the contract is considered
  • The seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the Consumer’s statement on withdrawal from the contract, return to the consumer all payments made by him, including the delivery costs of the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest standard delivery method available in the Online Store). The seller makes a return

payment using the same method of payment as used by the consumer unless the consumer has expressly agreed to a different method of reimbursement that does not entail any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until the Product is returned or the consumer provides proof of its return, whichever occurs first.

  • The consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller for collection unless the Seller has offered to collect the Product To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: ul. Tytusa Chałubińskiego 9/2, 02-004 Warsaw.
  • The consumer is responsible for the diminished value of the Product as a result of its use

going beyond what is necessary to establish the nature, characteristics, and functioning of the Product.

  • Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:
    • If the consumer has chosen a Product delivery method other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.

costs.

  • The consumer bears the direct costs of returning the
  • In the case of a Product that is a service, the performance of which at the express request of the consumer began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request, is obliged to pay for the services fulfilled until the withdrawal from the The amount to be paid is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
  • The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
    • (1) for the provision of services, if the Seller has fully provided the service with the express consent of the consumer, who has been informed prior to the commencement of the service that after the performance of the service by the Seller, he will lose the right withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer’s specifications or serving to satisfy his individual needs; (4) in which the subject of the service is the product subject to performance

to spoil quickly or have a short shelf-life; (5) in which the subject of the service is a Product delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons if the package has been opened after delivery;

  • in which the subject of the service are Products that after delivery, due to their nature, are inseparably connected with other things;
  • where the subject of the service are alcoholic beverages, the price of which was agreed upon conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days, and the value of which depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer has expressly requested the Seller to come to him for urgent repair or maintenance; if the Seller

provides additional services other than those requested by the consumer or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded through a public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision; (13) for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the consumer’s express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.

  • The provisions regarding the consumer contained in this point 8 of the Regulations shall apply from January 1, 2021, and for contracts concluded from that date also to the Service Recipient or the Customer who is a natural person concluding a contract directly related to his business, if the content of this contract indicates that it does not have a professional character for this person, resulting in particular from the subject of the business activity performed by it, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
  1. PROVISIONSCONCERNINGENTREPRENEURS
    • This point 9 of the Regulations and all provisions contained therein are addressed and thus binding

only the Customer or the Service Recipient who is not a consumer, and from January 1, 2021, and for contracts concluded from that day  who is not also a natural person concluding a contract directly related to its activity

economic, when the content of this contract shows that it does not have a professional character for that person, resulting from in particular, from the subject of economic activity performed by it, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

  • The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement, in this case, may take place without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.
  • The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the method of payment chosen by the Customer and the fact of concluding the Sales Agreement.
  • The Service Provider may terminate the contract for the provision of Electronic Services with immediate and without effect indicating the reasons by sending an appropriate statement to the Service Recipient.
  • The liability of the Service Provider / Seller towards the Service Recipient / Customer, regardless of its legal basis, is limited both as part of a single claim, as well as for all claims in total up to the amount of the price paid and delivery costs under the Sales Agreement, but no more than up to the amount of one thousand zlotys. The amount limitation referred to in the preceding sentence applies to all claims directed by the Service Recipient / Customer against the Service Provider / Seller, including in the absence of a Sales Agreement or not related to the Sales The Service Provider / Seller is liable to the Service Recipient / Customer only for typical damages predictable at the time of conclusion

contract and is not responsible for lost profits. The seller is also not responsible for delay in transporting the shipment.

  • Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient shall be brought to court competent for the seat of the Seller / Service
  1. FINALPROVISIONS
  • Agreements concluded via the Online Store are concluded in
  • Changing the Regulations:
    • The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in the law; changes in payment and delivery methods to the extent that these changes affect implementation

provisions of these Regulations.

  • In the event of concluding continuous contracts on the basis of these Regulations (e.g. the provision of Electronic Services Account), the amended Regulations bind the Service Recipient if the requirements specified in 384 and 384 [1] of the Civil Code, that is, the Service Recipient has been properly informed about the changes and has not terminated the contract within 15 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the existing fees, the Service Recipient has the right to withdraw from the contract.
  • In the event of concluding contracts of a different nature than continuous contracts (e.g.

Sales Agreement), changes to the Regulations will not in any way infringe the acquired rights of the Service Recipients / Customers

before the date of entry into force of the amendments to the Regulations, in particular amendments to the Regulations, will not affect the already placed or placed Orders and concluded, implemented or performed Sales Agreements.

  • In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws of 2002, No. 144, item 1204, as amended); The Consumer Rights Act; and other relevant provisions of generally applicable
  • These Regulations do not exclude the provisions in force in the country of the consumer’s habitual residence concluding a contract with the Service Provider / Seller, which cannot be excluded by

In this case, the Service Provider / Seller guarantees the consumer the protection granted to him on the basis of the provisions, which cannot be excluded by agreement.

  1. SPECIMENFORMOFWITHDRAWALFROMTHECONTRACT

(ANNEX NUMBER 2 TO THE ACT ON CONSUMER RIGHTS)

 

Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

 

– Recipient:

RJ1 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

UL TYTUSA CHAŁUBIŃSKIEGO 9/2, 02-004 WARSAW

YOUANDYOU.EU

INFO@YOUANDYOU.EU

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